What payment methods are accepted?
What payment methods are accepted?
DeepCurrent accepts stablecoin payments — including USDC and other major stablecoins — processed through Stripe’s crypto checkout at crypto.stripe.com. No traditional credit or debit card is required.
Do unused credits roll over?
Do unused credits roll over?
It depends on the credit type:
- Base plan credits (included with Pro or Scale) reset at the start of each billing cycle. Unused credits do not carry forward.
- Add-on credits (purchased via add-on packs) are permanent. They do not expire and carry forward until you use them.
Can I cancel anytime?
Can I cancel anytime?
Yes. You can cancel your Pro subscription at any time from Settings → Billing in the dashboard. Your plan remains active until the end of the current billing period — you keep full access and your remaining credits until then. No partial refunds are issued for unused time.
What happens if I run out of credits?
What happens if I run out of credits?
Any tool or query that costs credits will not execute while your balance is at zero. You will see an insufficient credits error before anything is charged. Your daily Developer faucet (50 credits/day) continues to refill if you are on the Developer plan. To resume on Pro, purchase an add-on pack or wait for your credits to reset at the next billing cycle.
How do I upgrade from Developer to Pro?
How do I upgrade from Developer to Pro?
Click Get Pro in the dashboard sidebar or account menu. You are taken directly to Stripe Checkout to complete a stablecoin payment. Your Pro plan and full credit balance go live as soon as the payment is confirmed — no delay.
What is the Scale plan?
What is the Scale plan?
Scale is a custom plan for teams that need more than 10,000 baseline credits per month, custom integrations, white-label capabilities, or dedicated support. Pricing is tailored to your requirements.To get started, email scale@deepcurrent.app with a description of your use case and expected usage volume.
Can I get a refund?
Can I get a refund?
Contact support to discuss your situation. Refund eligibility follows Stripe’s standard policies. We review requests case by case.
Do temporary credits (from quests or referrals) expire?
Do temporary credits (from quests or referrals) expire?
Yes. Temporary credits earned through quests, referrals, or other promotional activities expire after 30 days. Permanent credits from your Pro subscription or add-on packs do not expire.